Technical Customer Experience

About Us:

At GenieLabs, we’re revolutionizing art and LiveOps creation for gaming studios through our unique platform. By training AI models based on customer-supplied data, we generate the art needed to support innovative and efficient game development. We are looking for an AI Designer Artist / Tech Artist to join our team. This role bridges technology, customer collaboration, and artistic expertise to help shape the future of AI-driven game art.

Key Responsibilities:

• Support Product Implementation
• Guide studios in using the platform effectively, from onboarding to day-to-day generation workflows. Provide hands-on support and best practices to help them succeed.
• Train AI Models
• Fine-tune art models using customer-supplied datasets, ensuring relevance and stylistic accuracy. Use tools like Flux, Stable Diffusion, or internal systems to generate high-quality characters, environments, and UI assets.
• Bridge Teams
• Act as a creative liaison between customers and our technical team - translating visual goals into actionable model improvements.
• Push Boundaries
• Experiment with prompt engineering, image-to-image workflows, and new visual directions to discover innovative looks.

What you bring with you:

• Customer Orientation: Excellent communication and interpersonal skills to guide customers, address their needs, and incorporate their feedback into AI model development.
• Technical Skills: experience with AI art platforms such as Stable Diffusion, Flux, or similar tools.
• Proficiency in digital art and a strong sense of composition and detail.
• Industry Knowledge: Familiarity with the gaming industry, including game art design and workflows.
• A strong eye for visual design, solid grasp of artistic principles such as composition, color, and form

Nice to Have:

• A portfolio showcasing AI-generated or game-related artwork.
• Background in game art or technical art.
• Marketing experience

Join GenieLabs and be part of the future of AI-driven art in gaming!