Help Desk Specialist 1211

We are looking for an Help Desk Technician to join our IT department.

Key Responsibilities:

• Install, configure and maintain Laptops, desktops, printers and others IT equipment.
• Providing support for end users.
• Diagnosing and fixing Windows issues, login issues, connectivity problems and others daily routing issues.
• Take ownership of patching and upgrade of end users' equipment.
• Take ownership for Onboarding and Offboarding users.

Requirements:

Experience: 2-4 years of experience as an IT Specialist.

Good hardware knowledge of Laptops, desktop, etc.-must

Good knowledge of Windows OS(10,11)-must, Windows servers- advantage.

Knowledge with Image creation for desktops and laptops.

Good knowledge working with AD, Exchange and O365.

Experience with Anti-Virus, EDR and other security products.

Experience with FW- advantage.

Experience with Virtualizing systems- advantage.

Knowledge of Priority ERP- advantage.

High level of service, patience, and excellent human relations.

Ability to work under pressure and deal with multiple tasks, order and organization at a high level.

Ability to work independently or in a team and multi-task while managing tasks efficiently and professionally.

Accuracy, order and organization – task ation, management and ation of IT equipment.