Service Logistics Coordinator

Company Description

Every minute of every day, Smiths Detection’s threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place.

Smiths Detection, part of Smiths Group is a global leader in the development, manufacture and management of security and detection solutions designed to make the world a safer place. Our technology provides threat detection and screening solutions for customers in our key markets: aviation, ports and borders, defence, and urban security.

Our expertise spans 21 global offices, seven manufacturing sites and five R&D centres, with a global network of 3,000 dedicated colleagues contributing towards over 40 years at the frontline of advances in safety and security.

This results in careers built on variety and the opportunity to work on a range of state-of-the-art solutions, where you can develop your knowledge and experience every day.

Job Description

Smiths Detection Israel is looking for a full-time Service Logistics Coordinator for the Israel branch at Tel Aviv and Ben Gurion Airport as well as support for the entire IL service team.

The primary purpose of this position is to provide excellent customer service to both internal and external customers. He/she will streamline communication provide logistics support and spare parts management at the various locations. The Logistics Coordinator will use all relevant computer systems and programs intended for this purpose to record the data in order to be able to produce monthly reports.

This is a great opportunity to join Smiths Detection - a leading High Tech organization whose mission is to help protect people's lives with its products.

Tasks and responsibilities

• Responsible for daily data entry (Service/Maintenance reports, etc.), maintaining accurate and up-to-date records.
• Verify that service reports are submitted daily (Servicemax system).
• Collecting data from the reporting tool and preparing documentation for various requirements.
• Management of spare parts orders, bookings and stock management in the system.
• Provide reporting on used spare parts and reconcile with monthly invoicing.
• SVMX implementation to get all contracts loaded and accurate data entered
• Entering PM plans in SVMX
• Management of the work order process for CM and PM, making corrective adjustments if necessary.
• Collect and report EHS monthly data.
• Provision of Logistics Suport onsite at Ben Gurion airport to receive and ship spare parts
• Spare parts stock management of the Stock On Site (SOS) to meet Minimum safety stock
• Package and arrange RMA parts for shipping, including all necessary documentation
• Perform Quarterly stock cycle counts at Ben Gurion,Ramon and Haifa sites and investigate any discrepancies with Service Supply Chain
• Procurement of locally purchased supplies, tools, materials and consumables.
• Track and manage Test & Measuring Equipment calibration
• Management of the local customs broker Transworld, to track shipments and support the customs release and supply process.
• Assist Service Manager as required.
• Other duties as required to support the Israel service team

Required Skills and Experience

• A customer-oriented person with a strong self-driven personality and a hands-on approach.
• The right candidate will have to show flexibility and resilience, perspective as well as a positive mindset and a good sense of humour.
• The ability to multi-task effectively in very demanding and challenging situations, without losing balance and control.
• Previous experience in a start-up or major process transformation situation at a globally operating company is a plus.
• Experience with MS Office applications (PowerPoint, Word, Excel).
• Knowledge of / willingness to learn applications such as SAP and Salesforce ServiceMax,.
• Language skills: Hebrew (with excellent oral and written communication skills). English language proficiency in word and writing.

Contract duration: Full Time Employee

Additional Information

We offer…

Join us and we’ll help build your career, with excellent training and opportunities for career growth across the business, both locally and globally. You’ll experience an inclusive environment, with strong leadership and a focus on safety and wellbeing. You’ll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective.

Join us and work for a world-leader, with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place.

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (Careers - Smiths Group plc)