Technical Support Specialist – Entry Level

We are a leading global technology company seeking a motivated Technical Support Specialist to join our growing team. This is an entry-level position, perfect for candidates who have completed a technical/IT course and are eager to begin their professional journey in the tech industry. You will provide first-line support, assist users with technical issues, and gain hands-on experience with cutting-edge systems in a dynamic international environment.

What You’ll Be Doing:

• Provide technical support and troubleshooting to end-users.
• Diagnose and resolve hardware, software, and network issues.
• Escalate complex problems to relevant teams when necessary.
• Document issues and solutions to improve future support processes.
• Collaborate with global teams to ensure smooth IT operations.

Requirements:

• Completed course in a technical/IT-related field (mandatory).
• No prior experience required – we will train the right candidate.
• Strong problem-solving skills and eagerness to learn.
• Excellent communication skills in English (both written and verbal).
• Ability to work both independently and as part of a team.
• Previous technical support or IT experience – an advantage.