Product Operations Manager

Description

Silverfort is a cyber-security startup that develops a revolutionary identity protection platform. Using patented technology, our product enables strong authentication across entire corporate networks and cloud environments, without any modifications to endpoints and servers. In addition, we use advanced behavior analytics to apply adaptive authentication policies and prevent cyber-attacks in real time.

Our mission is to provide industry-leading unified identity protection solutions for hybrid and multi-cloud environments. We develop cutting-edge cybersecurity technology that solves urgent customer needs today and is also a game-changer for years to come.

Silverfort’s team includes exceptional researchers, engineers, and technology experts who successfully tackle some of the most complex challenges in cyber-security. Silverfort has happy customers worldwide, strong market validation (including several industry awards), strategic partnerships with the largest security vendors in the world, and significant funding from leading VCs.

As a Product Operations Manager you will drive cross-functional alignment between Product and GTM teams, ensuring that strategic initiatives are clearly communicated and effectively executed across the organization. You’ll play a key role in scaling product impact by operationalizing feedback loops, rollout processes, and GTM readiness.

Responsibilities

• Act as the broker between Product and Silverfort’s external teams (CS, SEs, RSMs, PMM) to align on priorities, share updates, and ensure clear, efficient communication
• Lead field enablement for feature and version rollouts, coordinating timelines, training, and go-to-market readiness
• Drive structured feedback loops with GTM teams, surfacing actionable insights to inform product decisions and strategic planning
• Partner with the Community Manager and Product Marketing to scale customer engagement and amplify product value through field-sourced content and insights
• Monitor and surface blockers during early access and rollout phases to ensure smooth execution and timely resolution
• Support strategic GTM initiatives by aligning product operations with launch planning, enablement milestones, and field impact tracking
  
  

• 3–5 years of experience in product operations or product marketing operations or CS operations
• Proven ability to manage cross-functional collaboration
• Strong familiarity with product development cycles, beta programs, and early access (EA) frameworks
• Demonstrated experience supporting product rollouts, including field onboarding, enablement, and structured feedback collection
• Excellent communication and stakeholder management skills, with the ability to translate product updates into clear, actionable messaging for external teams
• Highly organized and process-oriented, with a focus on execution efficiency and visibility
• Proficiency with tools such as Jira, Confluence, Salesforce, and collaboration platforms like Monday.com or Slack
  
  

• Background in community engagement, customer programs, or technical enablement
• Experience working with both on-premise and SaaS companies
• Ability to analyze qualitative feedback, surface key trends, and influence product direction