Email Marketing Coordinator

Particle is a dynamic and innovative e-commerce company dedicated to delivering exceptional products to our customers. As we expand our portfolio, we are seeking an Email Marketing Coordinator who’s organized, detail-oriented, and excited to be at the heart of a high-performing Retention team. You’ll be the go-to person for making sure everything flows smoothly—from content and design to QA and reporting. If you love checklists, timelines, and bringing marketing campaigns to life without letting anything slip through the cracks, this role is for you.

What You’ll Do:

• Coordinate Execution: Manage the day-to-day execution of email and SMS campaigns, ensuring tasks are completed on time and aligned with our calendar.
• Cross-Team Communication: Work closely with our content writer, designers, and freelancers to keep workflows on track and aligned with creative briefs.
• Be the Focal Point: Serve as the main point of contact for all tasks and projects assigned by the Retention Manager and VP Retention.
• QA and Accuracy: Review campaigns before launch—check heatmaps, links, content, and formatting to ensure high-quality execution.
• Data & Reporting: Pull performance data from email campaigns and flows, monitor KPIs, and provide insights to the team.
• Support Flows & Automation: Help monitor and optimize automated flows to ensure they’re running correctly and effectively.
• Keep Us Organized: Maintain project trackers, campaign calendars, and documentation so the team always knows what’s happening and what’s next.

What We’re Looking For:

• 1–3 years of experience in email marketing, ideally in a D2C or eCommerce environment
• Familiarity with email platforms (Klaviyo is a big plus) and tools like Google Sheets, Notion, or Asana
• Strong attention to detail—you spot mistakes others miss
• Comfortable pulling data and basic performance reports
• Solid understanding of email marketing best practices (or excited to learn fast)
• Excellent communication and organization skills
• A self-starter who thrives in a fast-paced, team-oriented environment
• Experience with SMS marketing, A/B testing, or QA tools- Advantage