CRM & Social Media Account Manager

A fast-growing mobile gaming company that provides entertainment to millions of users around the world is expanding, and we're seeking a rockstar CRM & Social Media Account Manager to join its team!

The company is headquartered in Tel Aviv.

With a team of talented and passionate developers, designers, industry experts and gamers, this company is at the forefront of creating immersive gaming experiences that engage players on a whole new level.

As they continue to push the boundaries of what is possible in gaming, they poised to shape the future of the industry and redefine what it means to be a skill-based gaming company.

Responsibilities

- Develop and execute a robust CRM strategy geared towards enhancing user engagement and meeting key business objectives.
- Oversee the optimization of communication channels, including push notifications, emails, and in-app messages, to drive impactful CRM campaigns and user journeys.
- Collaborate cross-functionally to craft targeted CRM initiatives that resonate with users and drive desired outcomes.
- Analyze campaign performance metrics, maintain detailed reports, and utilize dashboards to track success and uncover actionable insights for improving user engagement.
- Utilize segmentation and behavioral analysis to effectively track, optimize, and enhance player engagement.
- Implement A/B testing methodologies to evaluate CRM campaign effectiveness and refine messaging strategies, leveraging data-driven insights to maximize impact in future campaigns.

Requirements

- At least one year of experience in CRM, email marketing, or marketing automation.
- Excellent communication abilities with a track record of collaborating effectively with various stakeholders and cross-functional teams.
- Familiarity with CRM tools and platforms.
- Strong analytical skills, adept at handling sizable datasets.
- Demonstrated success in project execution and assuming complete ownership of initiatives.
- Advanced proficiency in English.