Salesforce Business Analyst

We are looking for a dedicated and motivated Salesforce Business Analyst to join our global medical device company.

You will play a pivotal role in optimizing and advancing our Salesforce to enhance operational efficiency and support our dynamic business needs

.You will be lead end-to-end improvements projects. You’ll be responsible for implementing, improving, and enhancing business processes, driving our company toward increased efficiency and success. Your role offers an exciting blend of in-depth Salesforce implementation and configuration while fostering strong collaboration with various stakeholders

.
About the compan

y:ZOLL Itamar is an innovative medical device technology company that focuses on the development and manufacturing of Home Sleep Apnea Tests to aid in the diagnosis of respiratory sleep disorders. Our co+re product is the WatchPAT®️ family, a revolutionary FDA-cleared portable home sleep apnea test device, that is based on propriety signal and analysis. 80% of patients who have sleep apnea are undiagnosed. We are committed to reach those undiagnosed patients and provide testing to promote wellness and enhance overall quality of life. WatchPAT®️ is commercially available within major markets including the U.S., Japan, and Europe, and is the leading home sleep apnea test in the US. ZOLL Itamar’s corporate headquarters, research and development and manufacturing are located in Israel with U.S. headquarters based in Atlanta, G

A.
Duties and responsibiliti

• es:Drive Application Enhanceme
• ntsSalesforce Configuration & Customizatio
• n -Project Leaders
• hipBusiness Process Innovat
• ionSystem Testing & Quality Assura
• nceRegulatory Compliance & Best Practi
• cesChampion Salesforce Excellen
• ce:Expansion into Other Technologies: Opportunity to grow into additional platforms such as Power Automate,Conga, Docusign and other key organizational applicatio
• ns.Flexible Availability: Availability required in afternoons (occasional evenings) to match US timelin

es.
Education and Certificati

• ons:BSc / BA -advantage for Industrial Enginee
• ringMBA – Advan
• tageSalesforce certification - System administr
• atorSalesforce certification App builder– advan

tageExperie

• nce:At least 5 years’ Proven experience as a Salesforce Administrator and Business Ana
• lystFlow building and modificat
• ionsExtensive experience with Sales Cloud – including Quotes, Opportunities, Products ; Experience with Service Cloud, Pardot, and Zenkraft (advant
• age)Previous experience in a dynamic, global company environm
• ent-Experience in writing development designs and specificati
• ons-Project management experi
• enceAPI Integrations & Automation: Experience working with APIs, third-party integrations, and automation tools beyond Power Automate - advant
• age.Security & Compliance Knowledge - GDPR, HIPAA experience, including understanding of Salesforce security best practices, role hierarchies, and compliance requirements - advan
• tageExperience in medical device company - advan
• tageDevelopment skills (coding) – advan

tage
Computer knowl

• edge:Proficiency in Salesforce; Basic Office pa
• ckageAdvantage: Power BI; Power Automate, MS Project, MS

Visio
Capabil

• ities:In-depth knowledge of Salesforce platform configuration, customization, and administration. Ability to create and modify
• flows.Strong understanding of business processes and the ability to translate them into effective Salesforce solu
• tions.Excellent problem-solving and troubleshooting s
• kills.Ability to collaborate with cross-functional teams and communicate effectively with stakeholders at all l
• evels.Knowledge of data management, security, and compliance best practices within Sales
• force.Familiarity with the latest Salesforce releases and fea
• tures.Excellent command of the English language – verbal and w
• rittenStrong understanding of business processes in production, supply chain, and f

inanceSoft S

• kills:Service oriented, professional work ethic, team player, with strong Interpersonal, and good communication
• skillsLeadership & Influ
• ence -Ability to advocate for best practices, drive adoption, and influence stakeholders to implement optimal sol
• utionsAdaptability & Continuous Learning - Passion for staying up to date with new Salesforce features, industry trends, and emerging technologies to recommend continuous improve
• ments.Creativity: out of the box thinking when req
• uired.Strong problem-solving and analytical skills to identify and resolve complex i
• ssues.Highly organized, motivated, and independent
• personTechnology and Process oriented – ability to comprehend and map business processes, learn technologies and find optimal sol
• ution.Team P