Specialist Shipping

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We are looking for an experienced Import Coordinator with a deep understanding of import processes for sensitive materials (biological and chemical), to work in a dynamic and multi-interface environment. The role includes full responsibility for the import process – from order to goods receipt, while meeting regulatory requirements, working with suppliers, shipping companies, and customs brokers.

Main Responsibilities

• Managing the end-to-end import process: orders, shipment tracking, customs clearance, and receipt.
• Regular work with foreign suppliers, shipping companies (including special shipments – dry ice, live cells, etc.).
• Checking purchase requests, approving exceptions, updating alternative suppliers.
• Providing professional response to customer service and sales personnel regarding shipments.
• Updating and maintaining data in ERP systems (such as SAP).
• Opening tickets with internal departments (IT, QA, Sales).
• Monitoring shipping costs, price quotes, and tracking deviations.
  
  

• At least 3 years of experience in a similar role – mandatory.
• Experience in importing biological/chemical materials – significant advantage.
• Familiarity with regulations in the pharma/biotech field – advantage.
• Full proficiency in English (speaking, reading, writing) – mandatory.
• Proficiency in Office software and ERP systems (SAP or similar) – mandatory.
• Ability to work independently, organization skills, attention to detail.
• High service awareness and ability to work in a team.