Billing / Reimbursement Specialist

Nayax is a global fintech company (NASDAQ; TASE: NYAX) and a leading provider of cashless payment, consumer engagement, and business management solutions for the unattended retail sector.

We are currently seeking a Billing / Reimbursement Specialist to join our Finance team and play a key role in managing the reimbursement processes for our North American customers.

This person will be responsible for handling weekly, daily, and monthly reimbursements for U.S. customers, and bi-monthly reimbursements for Canadian customers. The role includes maintaining accurate records of customer accounts and outstanding balances by processing adjustments, supporting month-end close and audit tasks, and responding to customer cases and emails regarding payouts.

This role is ideal for someone who is detail-oriented, organized, and comfortable working in a dynamic, deadline-driven environment.

The Billing / Reimbursement Specialist will report directly to the Reimbursement Manager – North America.

Key Responsibilities:

• Summarize receivables balances, verify totals, and prepare reports.
• Manage the payouts for clients.
• Be the customer's contact person for all their questions/issues with billing and invoices via email, SalesForce cases.
• Research and resolve account discrepancies and reply to customer questions.
• Calculate underpayments and apply adjustments.
• Upload files to SAP and ensure reconciliation of customer cards when possible.
• Prepare related monthly close tasks and audit requests.

Nayax is a global fintech company (NASDAQ; TASE: NYAX) providing an end-to-end platform for payments, consumer engagement, and business operations.

Founded in 2005, Nayax empowers businesses to grow revenue, reduce operational costs, and deliver seamless commerce experiences. Our customer-first mindset and commitment to in-house innovation have positioned us at the forefront of the cashless payment revolution, serving the unattended and retail sectors around the world.

We support over 80 payment methods in 50+ currencies, hold a European payment institution license, and have formed strategic partnerships with global financial institutions to deliver powerful, scalable solutions.

With more than 1,100 employees across 11 global offices, Nayax operates in 62+ countries. Our global headquarters in Herzliya Hills, Israel, is our largest site, housing over 600 employees across 20+ departments — just a short walk from the train station and designed for collaboration and growth.

At Nayax, we believe in creating long-term impact through loyalty tools, omnichannel solutions, and an agile ecosystem of value-added services. We're proud to support businesses in reaching new heights and we're always looking for innovative, passionate individuals to join us.