Information Technology Manager

Location: Herzliya, Full Time, on-prem.

We’re Com-C-Tech. we’re looking for an IT Manager to join our team.

Com-C-Tech is looking for a proactive, collaborative, and highly motivated IT Manager to join our team.

In this hands-on role, the IT Manager will lead the Help Desk team, oversee project execution, manage client relationships, and actively contribute to technical tasks when necessary. The expertise and experience brought to the team will play a key role in driving our continued growth.

The IT Manager should have proven experience in customer-facing roles within a service desk environment.

Job Description:

• Managing and following up on service calls until full resolution.
• Project management, including preparing project documents and tracking responsibilities throughout execution.
• Professional management of the technical team.
• Recruiting and onboarding new employees.
• Technical support and guidance when needed
• Client relations

Requirements:

• High service orientation and team leadership skill. Great communication skills.
• Experience in IT - Minimum 3 years.
• Proven experience in team management
• Handling stressful situations + crisis management is an integral part of the job
• Strong technical skills and a broad systems perspective
• Experience with managing Microsoft 365, Entra ID, Intune - Advantage
• Experience with Active Directory, GPO, Microsoft infrastructure - Advantage
• Experience with Cyber Security products - Advantage