Technical Support Engineer

We’re looking for a tech-savvy, service-oriented student to join the local IT support team at our office in Tel Hai

Work Schedule: 3–4 days per week, 5–8 hours per day

Employment Type: Temporary (3 months), with a high chance of extension

Responsibilities:

• Reimage laptops using a documented process.
• Track all IT asset movements in the office: returns and distributions of laptops and mobile devices.
• Provide basic troubleshooting support for software and hardware issues.
• Assist users with daily IT problems, such as WiFi issues, certificate installations, Windows Hello setup, and more.
• Communicate with Dell regarding hardware issues and perform the necessary troubleshooting steps.
• Act as on-site support for physical tasks, as directed by the remote IT team.

Requirements:

• Current student in a relevant field (e.g., Computer Science, Engineering, IT)
• Availability for flexible, part-time shifts
• Familiarity with basic hardware/software troubleshooting