Director, Product Design

💡 Who We Are

Hi there! We're Carbyne, and every day, we're on a mission to revolutionize public safety. As the global leader in emergency collaboration technology, we're building a cutting-edge platform that helps save lives - think live video streaming, real-time chat, and precise location tracking.

Our tools empower emergency teams to respond faster and smarter, ensuring help reaches those in need ASAP! With partnerships with tech giants like Amazon, Microsoft, and AT&T, we're innovating life-saving solutions for over 400 million people worldwide

Are you ready to make a difference with us? Let's do this!

🚀 About The Role

We're looking for a Director of Product Design to define and lead the vision, strategy, and execution of product design at Carbyne. This is a rare opportunity to shape the design vision and culture of a company where your work quite literally helps save lives. We're looking for someone who thinks like a product founder, balances high design craft with deep systems thinking, and can scale our design function with heart and rigor.

You'll lead a growing team of talented designers, working across products that support emergency call-takers, dispatchers, and first responders. In partnership with Product, Engineering, Customer Success and Operations, you'll ensure our tools are intuitive, purposeful, and empowering—especially under pressure. This role blends leadership with hands-on impact, giving you the chance to shape not just the interfaces we build, but the way we build them.

🎯 Here's What You'll Be Doing

• Team Leadership & Development Lead, mentor, and grow a high-performing product design team, fostering a culture of creativity, ownership, and collaboration
• Design Strategy & Execution Own the product design strategy and vision across platforms. Champion simplicity and usability in every design decision
• Cross-functional Collaboration Work closely with Product, R&D, Customer Success, and customers, to deeply understand user needs and translate them into elegant, user-centered experiences
• Systems Thinking Establish scalable design systems, processes, and standards that bring consistency and excellence to our product ecosystem
• Hands-on Contribution Stay close to the work, contribute directly to critical design initiatives, especially in early-stage or high-impact areas
• Product Strategy Serve as a core contributor in charting the product vision, strategy, and roadmap, focusing on bringing the most value to users as soon as possible
  
  

• 6+ years of progressive experience in product design, with a minimum of 2 years in a dedicated leadership capacity overseeing design strategy and execution within a SaaS or technology-driven organization
• Demonstrated success in recruiting, mentoring, and scaling high-performing product design teams, fostering a culture of innovation and excellence
• A compelling portfolio showcasing a strong foundation in product thinking, exceptional visual design and UX, and clear design leadership influencing product direction and achieving business objectives
• Significant experience designing and shipping complex, data-rich systems. Expertise with real-time components such as interactive dashboards, live communication interfaces, or dynamic mapping tools is highly advantageous
• A profound commitment to designing with purpose, with a strong preference for experience in developing solutions for life-saving, mission-critical, or similarly impactful environments
• Exceptional communication, collaboration, and stakeholder management skills, proven to drive alignment and deliver results in fast-paced, agile, and cross-functional environments