A Facilities Technician role working within the facilities management function of one of JLL’s key Client portfolios. The Facilities Technician is responsible for performing routine reactive and preventative building maintenance tasks. This can include tasks in one or more fields for example, carpentry, electrical, heating, ventilation, air conditioning, plumbing and fabric repairs. Delivering day to day support to ensure the smooth running of our facilities service providing exceptional customer experience within our client sites.

KEY RESPONSIBILITIES:

• Work collaboratively with the on-site facilities teams to ensure planned reactive and preventative tasks are complete
• Provide a first line fix and competency in terms of electrical, plumbing, heating, ventilation, air conditioning, kitchen power issues
• Perform fabric related repairs including handyman repairs, painting works, problems with conference rooms, interior furnishings, fixtures and equipment
• Conduct quality audits including furniture and equipment on a regular basis, logging all issues, ensuring actions are completed on time and in line with Key Performance Indicators (KPI) and Service Level Agreements (SLA)
• Complete daily checks in line with the delivery of committed services
• Work closely with contractors and vendors on a regular basis, conducting risk assessments and following safety protocols, ensuring compliancy
• Work with the internal Task system to keep track of all requested facilities work and close out actions according to Service Level Agreements
• Provide appropriate and timely follow-ups to colleagues and customers in emails, task systems, social posts and face to face
• Work collaboratively to solve problems and resolve spontaneous and unique situations with professionalism and service focused approach
• Make recommendations to leverage innovations whilst utilising technologies for the Client where required to improve site performance and maintenance practices
• Work as part of the multiservice team: supporting Facilities, Events, Mailroom and Moves, Adds and Changes (MAC) as needed
• Work in accordance with health and safety measures and promote best practice amongst colleagues, contractors and vendors
• Work as part of the sustainability drive to reduce utility consumption across the site
  
  

• Electrician license
• Proven experience in general maintenance
• Skilled in teamwork and independent problem-solving, with ability to handle emergencies
• Motivated, service-oriented, with strong communication skills