JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

A Facilities Technician role working within the facilities management function of one of JLL’s key Client portfolios. The Facilities Technician is responsible for performing routine reactive and preventative building maintenance tasks. This can include tasks in one or more fields for example, carpentry, electrical, heating, ventilation, air conditioning, plumbing and fabric repairs. Delivering day to day support to ensure the smooth running of our facilities service providing exceptional customer experience within our client sites.

KEY RESPONSIBILITIES:
Work collaboratively with the on-site facilities teams to ensure planned reactive and preventative tasks are complete
Provide a first line fix and competency in terms of electrical, plumbing, heating, ventilation, air conditioning, kitchen power issues
Perform fabric related repairs including handyman repairs, painting works, problems with conference rooms, interior furnishings, fixtures and equipment
Conduct quality audits including furniture and equipment on a regular basis, logging all issues, ensuring actions are completed on time and in line with Key Performance Indicators (KPI) and Service Level Agreements (SLA)
Complete daily checks in line with the delivery of committed services
Work closely with contractors and vendors on a regular basis, conducting risk assessments and following safety protocols, ensuring compliancy
Work with the internal Task system to keep track of all requested facilities work and close out actions according to Service Level Agreements
Provide appropriate and timely follow-ups to colleagues and customers in emails, task systems, social posts and face to face
Work collaboratively to solve problems and resolve spontaneous and unique situations with professionalism and service focused approach
Make recommendations to leverage innovations whilst utilising technologies for the Client where required to improve site performance and maintenance practices
Work as part of the multiservice team: supporting Facilities, Events, Mailroom and Moves, Adds and Changes (MAC) as needed
Work in accordance with health and safety measures and promote best practice amongst colleagues, contractors and vendors
Work as part of the sustainability drive to reduce utility consumption across the site

Requirements:
Electrician license
Proven experience in general maintenance
Skilled in teamwork and independent problem-solving, with ability to handle emergencies
Motivated, service-oriented, with strong communication skills

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.