Account Executive

SysAid’s mission is to liberate organizations by putting AI to work for them and their people.

Our vision is to be a leading, innovative AI Service Management platform for organizations, transforming employee experience and productivity.

At SysAid, we're on a mission to empower organizations by putting AI to work for them. As a fast-growing SaaS company, we serve over 4,000 customers across 140 countries, helping more than 9 million users enhance their productivity every day. Our innovative Service Management platform is transforming how businesses operate globally.

We seek a Mid Market Account Executive who will play a pivotal role in optimizing sales processes, driving demand, and mastering the art of technical sales. Your core responsibilities encompass client acquisition and relationship cultivation.

Key Responsibilities:

• Identify customer needs and get to know their challenges, both technical and business-related.
• Show potential customers how SysAid can solve their problems with clear, engaging presentations.
• Plan your sales strategy, work with internal teams, and guide deals to the finish line.
• Stay sharp on industry trends and what sets us apart.
• Own the full sales cycle, from the first conversation to the final handshake, you’ll be in charge.

Qualifications:

• 3+ years of experience in quota-carrying SaaS/B2B software sales as an AE.
• 3+ years in B2B sales or business development – you know how to connect with businesses and drive results.
• Experience closing deals in fast-moving sales cycles (30-90 days) – you can move quickly while handling complex sales.
• Strong communication skills- whether on the phone, in virtual meetings, or during technical presentations, you know how to engage and persuade.
• Familiarity with sales tools like Salesforce, Salesloft, Gong, ZoomInfo, or similar platforms.
• Confident negotiator – you’re comfortable discussing business terms with IT teams, procurement, and senior decision-makers.
• Bachelor’s degree or equivalent experience – we value skills and experience just as much as formal education!