Customer Success Manager

Kendago, a leading digital marketing powerhouse driving the global growth of D2C brands, is on the hunt for a dynamic Customer Success Manager. With a reputation for creativity and performance since 2006, we manage high-volume media campaigns across platforms like Facebook, Google, and TikTok – all with a sharp focus on ROI. Ready to make an impact? Let’s grow together.

• This role is based on Israeli working hours, which requires flexibility to stay on top of communications after hours.
  
  

• Articulate and well-accustomed to a client-facing role
• Strong analytical and technological skills mixed with great organization and professionalism
• Assertive, with the ability to manage people and processes in a fast-moving and constantly evolving business
• Native or high level English speaker
• Bachelor’s degree – an advantage
• Previous account management experience 1-2 years a plus
• Understanding of digital marketing and/or online advertising (PPC) helpful
  
  

• Create and maintain relationships with customers to better understand and achieve their needs
• Actively analyze and research in order to effectively solve problems at a high level
• Identify opportunities for growth & establish clearly defined roadmaps for clients and partners
• Manage all reporting about the health of customers’ accounts
• Lead projects from start to finish and work across multiple teams