Senior Account Executive – US Market

About Us

Hear is reshaping the future of conversational intelligence. Our platform empowers organizations to unlock the full business potential of their voice interactions - using advanced AI to deliver actionable insights that drive customer satisfaction, operational efficiency, and revenue growth. We don’t just build technology; we create real-world impact by helping companies transform conversations into measurable business value.

Why This Role Now

After achieving strong product-market fit and successfully demonstrating the value of our solutions with key customers, we are ready to scale. We are transitioning from a founder-led sales motion to a more structured go-to-market strategy. As our first US-focused Senior Account Executive, you will play a pivotal role in paving the way for our growth in North America, working directly with leadership to build our customer base and help shape the foundation of our commercial expansion.

What You’ll Do

• Develop and execute a strategic sales plan to drive pipeline growth and new customer acquisition across the US market.
• Own the full sales cycle — from prospecting and lead generation to solution presentations, negotiation, and closing.
• Identify, engage, and build trusted relationships with key decision-makers including Heads of Customer Experience, Heads of Customer Service, Contact Center Executives, Sales Leaders, and Operations Executives.
• Manage complex sales cycles involving multiple stakeholders, using a consultative, solution-based selling approach to position Hear’s value proposition.
• Act as a trusted advisor by deeply understanding prospective customers’ challenges — such as improving service quality, increasing sales conversion, boosting agent performance, and driving operational efficiency — and tailoring Hear’s solutions accordingly.
• Maintain a high level of CRM hygiene and discipline with accurate pipeline management, forecasting, and opportunity tracking.

Who You Are

• A seasoned sales professional with 5+ years of experience selling SaaS solutions to US based companies.
• Proven track record of consistently achieving or exceeding sales targets, particularly with mid-market and enterprise accounts.
• Strong hunter mentality — adept at generating pipeline through both outbound prospecting and inbound follow-up in a greenfield environment.
• Deep experience with solution selling and value-based selling, with the ability to align product capabilities with strategic business outcomes.
• Exceptional communication, presentation, and relationship-building skills, with the ability to engage and influence senior-level decision-makers.
• Proactive, entrepreneurial mindset — comfortable operating independently in a fast-paced, dynamic, early-stage startup environment.
• Willing and able to work US hours while based in Israel.

Bonus Points

• Experience selling AI-driven solutions, analytics platforms, or voice technologies into customer service, contact center, or sales organizations.
• Existing network of relationships among CX, Customer Service, and Operations leaders in the US market.
• Previous experience scaling a startup’s commercial presence in North America.