Global Process Owner – Sales & Order

Department: Finance

Location: EMEA-Israel

Description

The Global Process Owner – Sales & Orders’ will play an integral role in leading, defining, improving, and transforming lead-to-order (LTO) and Order-to-cash (OTC) processes across the Align-iTero global organization.

In this individual contributor role, you will apply systems and business processes knowledge and engage with key business stakeholders (global and regional) to ensure effective definition, development, and deployment of business processes across multiple users and systems. Leading Initiatives and Epics from ideation to successful adoption of new solutions and processes by the business users.

Key Responsibilities

• Partner with and manage relations with business stakeholders from Sales Operations, Order Entry, and other teams to understand their business processes and capture business requirements for improvements and enhancements.
• Evaluate and analyze existing processes for optimization, scalability, and ease of use. Identify opportunities for process improvements and new concepts that can add value to the business.
• Define & prioritize a backlog of initiatives and features of the Sales and Orders domain.
• Lead the requirements and solutions in transformative programs and various projects, including evaluating the impact on processes, redesigning and documenting processes, defining and documenting business requirements, and supporting all phases of the project through design, development, UAT, go-live, and stabilization post-go-live.
• Own, prioritize & lead the delivery of ongoing process enhancements as per business needs and oversee the assimilation in the users environment.
• Assess the feasibility of new business initiatives, requests, and needs.
• Collaborate with other GPOs and solution Architects to develop, define, and refine standard processes as part of larger transformation programs.
• Develop and deliver training to business users on new processes
• Effectively communicate projects and processes related information to stakeholders within business teams, IT, and Global Ops teams
  
  

Skills, Knowledge & Expertise

• Bachelor’s or higher degree preferably in Computer Science, Information Technology, Industrial Engineering, Business (or equivalent relevant experience)
• 5-8 years’ experience in a sales & ordering business processes directly related role supporting projects with a record of successful implementation.
• Technical knowledge or understanding in enterprise IT systems - CRM, CPQ, ERP, Order Management systems etc.
• Proficiency in Microsoft Suite (Excel, PowerPoint, Outlook, Visio, Teams, SharePoint) and with Jira (or other agile supporting tools)
• Experience working with SAP, Salesforce, JIRA is a plus
• Experience within a medical device company is a plus.
• High proficiency in English: Speaking, writing and presentation capabilities.
  
  

To perform this role successfully, the individual must have the following skills -

• A business acumen with business value & customer-centric approach
• Strong analytical & problem-solving skills
• Excellent oral & written communication skills with an ability to express complex concepts to a business user’s audience
• Able to adapt and work optimally in an international environment and with team members in several countries
• Strong organization skills and self-motivation
• Exceptional determination, tenacity, self-motivation, and interpersonal skills
• Ability to work in parallel on multiple projects and initiative
  
  

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Global Diversity Statement

At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we are committed to building a workforce rich in diverse cultural backgrounds and life experiences, fostering a culture of open-mindedness and compassion. We live our company values by promoting healthy people and healthy communities, all with the intent of changing millions of lives, one unique smile at a time.

Equal Opportunity Statement

Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.