Product Operations Manager

Established in 2022, Guardz rapidly emerged as a noteworthy player in the cybersecurity sphere, securing $35M in funding and rallying a dedicated team of 80 industry professionals. Our vision is to foster a safer digital landscape for small and medium businesses across the globe. To this end, we introduced our comprehensive all-in-one Secure & Insure platform, and continue to grow and expand our team, our partnerships and our revenue.

We are seeking an experienced and strategic Product Operations Manager to scale and optimize the way our product teams operate. This role requires a strong blend of operational excellence, analytical thinking, and a deep understanding of how to drive efficiency and alignment across cross-functional squads. You will work closely with product, engineering, design, and business stakeholders to enhance team workflows, streamline decision-making, and ensure data and insights power every stage of the product lifecycle. If you have a passion for building scalable processes, enabling high-performing product teams, and driving business impact through operational rigor, we'd love to hear from you.

Responsibilities

• Develop and refine processes that streamline product planning, execution, and cross-functional collaboration.
• Partner with product leadership to implement and scale the product operating model
• Define and maintain metrics and reporting frameworks to track product performance, usability, and engagement. Support outcome driven product KPIs.
• Drive adoption and optimization of tools and systems that support product development workflows.
• Coordinate cross-team initiatives that require alignment across multiple product squads and business units.
• Facilitate feedback loops by centralizing insights from customers, GTM teams, and analytics to inform product priorities, using Vice of Customer tools
• Support product discovery efforts by synthesizing internal and external data to identify opportunities.
• Lead initiatives to improve team efficiency, including documentation, onboarding materials, and process training.
• Act as a force multiplier for product managers, allowing them to focus on strategy and execution.
  
  

• 1–2 years of experience in Product Operations, Product Management, Program Management, or a related field.
• Deep understanding of how product teams work, ideally within a SaaS or cybersecurity environment.
• Strong analytical and operational skills with experience working in data-centric environments.
• Familiarity with tools like Jira, Confluence, Productboard, Amplitude, or similar.
• Experience building and evolving processes in fast-paced, cross-functional environments.
• Excellent communicator with strong stakeholder management and facilitation skills.
• Comfortable working across teams and levels, from individual contributors to executive leadership.
• Bachelor's degree in Business, Engineering, Design, or a related field.