Help Desk Technician (1286)

RAD is an industry leader in networking solutions. Trusted by Tier-1 communication service providers and critical infrastructure operators in over 150 countries, RAD delivers best-of-breed Carrier Edge, IoT, 5G, and critical operational network solutions that ensure always-on connectivity from anywhere.

As an innovation powerhouse for over 40 years, RAD works with its customers to help them easily navigate digital transformation, monetize their network, and move up the value chain.

Why choose RAD?

We emphasize a stable and growing company culture that fosters togetherness and teamwork. We value building a strong team and maintaining a collaborative and supportive work environment.

Our commitment to professional development means we focus on helping our team members continuously learn and grow in their careers.

Our Information Technology department is looking for a Hardware and Software PC Technician and Helpdesk team member to join the Global IT Team.

The position includes providing IT support to the company's internal customers in Israel and abroad.

This is a full-time position based at our headquarters in Ramat Hachayal, Tel Aviv.

Requirements:

• At least two years of experience in a similar role
• In-depth familiarity with PCs, hardware and software
• Experience in installation and operation of Microsoft operating systems, workstations and servers
• Knowledge and experience in handling system malfunctions in a large organization
• Ability to manage users in on-prem AD and Azure environments
• Knowledge of Microsoft 365 – Office 365, Teams, Onedrive, Intune, Defender
• Basic knowledge in networking – LAN/Wi-Fi/Vlan
• Strong interpersonal communication skills and service-oriented attitude
• Good level of English – reading technical data and speaking