Customer Success Manager

Company Description

Flymingo is a fast-growing tech company based in Tel Aviv-Yafo, redefining logistics through cutting-edge computer vision and AI. Our platform transforms existing security cameras into intelligent, real-time monitoring systems—giving logistics teams full visibility and control over warehouse operations without any additional hardware.

Trusted by leading global logistics providers, Flymingo helps reduce costly errors, enforce SOPs, and boost operational efficiency with ease. We’re on a mission to bring smart, scalable, and intuitive AI to every warehouse.

Role Description

This is a full-time hybrid role for a Customer Success Manager at Flymingo. The Customer Success Manager will be responsible for ensuring customer satisfaction, analyzing customer data, improving customer retention, building relationships with clients, and providing exceptional customer service. While the role is based in Tel Aviv-Yafo, remote work is allowed.

Qualifications

• Customer Satisfaction and Customer Service skills
• Strong Analytical Skills
• solution-driven person with a winner attitude
• Ability to multitask and prioritize effectively
• 5 years experience
• Hands-on experience with industry-standard methodologies and tools
• Experience with SAAS Support - Advantage
• Bachelor's degree in Business, Marketing, or related field