Help Desk Technician

We're Hiring: Help Desk Specialist – Ness Ziona

We're on the lookout for an enthusiastic Help Desk Support Specialist to join our fast-growing team in Ness Ziona! If you love problem-solving, thrive in a dynamic environment, and want to grow your skills in tech, this is the place for you.

Responsibilities:

✅ Provide first-line technical support to clients via tickets, email & remote sessions.

✅ Troubleshoot and resolve hardware, software, and network issues.

✅ Assist users with account setup, access permissions, and general system guidance.

✅ Work with a variety of technologies and platforms.

Requirements:

✔️ Strong teamwork and collaboration skills.

✔️ High level of customer service, patience, and the ability to work under pressure.

✔️ Experience with Office 365, Azure AD, On-Prem AD, and networking – Advantage.

✔️ Familiarity with operating systems (Windows, MacOS), office applications, and communication systems.

✔️ Previous experience in technical support roles – Advantage.

✔️ Good English skills – Advantage.

✔️ Willingness to work beyond regular hours – Advantage.

If you're looking for a dynamic work environment and an opportunity to grow your IT career, apply now!