Food and Beverage Manager

Dinning Program Lead

We are working alongside a global leader who partner some of the world’s largest organisations, delivering first class, integrated Facilities Management and Workplace Management solutions. Our client supports organisations around the world to develop, implement and manage their Integrated Facilities and Workplace Management strategies.

Our client can provide you with a genuine opportunity to work with a progressive and innovative employer. They are a business pushing to the front of the Integrated Workplace and FM services world. You will make enduring professional relationships; you will work alongside some of the best professionals in the business. If you are focused on aspiration, they will embrace that. More than anything else, they are a people business, their business is their people.

This role is an opportunity to really show what you can do and genuinely add value to a role, make it yours!

Dinning Program Lead core responsibilities:

The Dinning Program Lead reports into an Account Manager and has oversight of Food and Beverage related Services on a Client’s various sites Internationally

The role is expected to drive operational performance and excellence across the account F&B services by meeting the key performance indicators, delivering best practices and savings and demonstrating continuous improvement in service delivery, while ensuring client satisfaction.

This role requires an extremely experienced F&B lead to manage the EMEA region F&B activity in support of a global Facilities Management and contract

• Provide strategic direction to the client in delivery of F&B Operation and act as POC on all F&B/ Catering/Hospitality/Kitchens daily issues
• Manage and develop the relationship with the key client and with the F&B Supplier to assure smooth operations
• Ensures client’s regional strategy is in place, is delivered and is consistent with global client and standards.
• Fully understand the client's business and needs. Resource teams to match accordingly and provide strategic direction to client where needs be and seeks to optimise delivery.
• Work with client and global teams to ensure consistent delivery of F&B services in all regions while performing benchmarking from time to time and aligning with market’s best practices.
• Assure F&B Suppliers perform a regional QBR
• Assure F&B Supplier complies with contract terms and local laws and regulations
• Provide formal and informal management information to demonstrate the performance of the contract against requirements.
• Assume regional accountability for risk management matters from within team; and
• Accountable for F&B service delivery while meeting client’s budget and implementing efficiencies.
• Manage new and existing supply chain and statutory compliance.
• Provide advice to clients on risk management matters including food audits
• Assure all F&B suppliers act in alignment to Client’s sustainability playbook and waste management.
• Preparing budgets to ensure service levels are maintained as per client requirements and any savings and initiatives are captured; review and approve F&B related invoices and follow up on consumption v. occupancy rates
• Assuring the F&B Supplier is recruiting, training, managing and development of its team and enforcing all Safety and food safety regulations and best practices.
• Monitor, drive and report cost-savings in the supply chain; assure inventory is well managed, supervised and audited
• Monitor H&S program and ensure follow up on risk issues.
• Maintaining & implementing the values of the customer in Catering supplier daily routine, such as Sustainability, D&I, inclusion, etc

Person Specification

Knowledge

• Commercial understanding relating outsourced managed services contract
• F&B processes and market’s best practices.
• Health & Safety legislation relevant to F&B industry.
• Supply chain management

Skills and Experience

• Previous experience in F&B operations, preferred in a corporate environment
• Excellent communication, presentation and negotiation skills.
• Remote management of a multi-region team and client base.
• Management of an operational budget in an FM contract scenario; and
• Developing strong client relationships in a challenging environment
• Fluent in Hebrew and English
• Excel, PowerPoint, Word

Sound like you? then please get in touch!

My client is an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. D E & I is engrained in their DNA.

If you need any reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – please contact us on [email protected] for assistance