Product Operations Manager – Release Management & Launches

We are seeking a Product Operations Manager to play a key role in release management, product launches, and operational efficiency. This role will ensure product availability, process optimization, and KPI tracking, working cross-functionally with Product, Engineering, Marketing, and Customer Success teams. The ideal candidate will drive seamless product delivery, scale best practices, and enhance the product management lifecycle.

Key Responsibilities

• Release Management & Product Availability
• Develop and oversee release management processes to ensure timely, high-quality releases
• Monitor product readiness and ensure alignment between Product, R&D, Support and GTM teams
• Maintain release cadences , tracking milestones, dependencies, and risk factors
• Manage release rollout strategies , including deprecations for optimal product availability
• Partner with R&D to streamline deployment workflows, product maintenance and incident response guidelines
• Product Launch & Go-to-Market Readiness
• Drive cross-functional product launch planning, ensuring clear responsibilities and execution timelines
• Develop together with Product Marketing scalable launch playbooks to standardize and optimize the GTM process
• Track and measure launch success through key metrics such as adoption, usage, and retention
• Ensure internal teams are enabled with product documentation, updates, release notes and other enablement principles
• Partner with Customer Success to optimize post-launch support and user experience
  
  

• Required Skills & Experience
• At least 7 years in Product Operations, Release Management, Business Development or Product Lifecycle Management within a SaaS or technology-driven company
• Experience with feature or Product delivery, value driven decision making and coordinating product launches and releases
• Experience in agile development, release processes, and change management
• Proficiency in JIRA, Productboard, Confluence, or similar release tracking tools
• Data-driven mindset with experience in tracking and analyzing product performance metrics, overseeing execution strategy and tactical improvements
• Comfortable contributing to engineering discussions around technology decisions and strategy related to a product pipeline
• Excellent communication, collaboration, and stakeholder management skills
• Desired Skills
• Experience working with API-first or developer-focused products
• Knowledge of SaaS business models, pricing strategies, and GTM execution
• Familiarity with customer adoption and retention analytics