Account Manager

BASF Israel Ltd (previously WRL) is the Israeli subsidiary of BASF SE, the largest Chemical company in the world and one of the largest companies in Germany. Within BASF group BASF Israel Ltd serve as the Israeli sales office of BTC Europe GmbH.

Position Overview

The Account Manager is responsible for managing and nurturing relationships with the company’s clients. This role involves developing long-term relationships with a portfolio of clients, connecting with business executives and stakeholders, and ensuring the successful delivery of the company’s products and services to meet the clients' needs and objectives. The Account Manager will also identify new business opportunities among existing clients, acting as a liaison between clients and cross-functional internal teams.

 Responsibilities:

• Account Management:
• Serve as the lead point of contact for all customer account management matters.
• Build and maintain strong, long-lasting client relationships.
• Negotiate contracts and close agreements to maximize profits.
• Develop a trusted advisor relationship with accounts, customer stakeholders, and executive sponsors.
• Sales Strategy:
• Identify and develop new business opportunities within assigned accounts.
• Achieve sales targets and outcomes within schedule.
• Forecast and track account metrics (e.g., quarterly sales results and annual forecasts).
• Prepare reports on account status.
• Client Relationship Management:
• Ensure the timely and successful delivery of solutions according to customer needs and objectives.
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
• Collaborate with the sales team to identify and grow opportunities within the territory.
• Assist with challenging client requests or issue escalations as needed.
• Market Research:
• Stay up-to-date with market trends and competitors.
• Understand customer needs and identify potential sales opportunities.
• Cross-functional Collaboration:
• Work closely with the marketing, customer service, and product development teams to ensure client satisfaction and resolve issues.
• Coordinate with internal teams to optimize sales processes and enhance customer experiences.

Qualifications:

• Education:
• Bachelor’s degree in chemistry and / or marketing or related field.
• Experience:
• Proven experience as an Account Manager, Sales Manager, or similar role in the chemical industry - Must
• Experience in delivering client-focused solutions based on customer needs.
• Proven ability to manage multiple projects at a time while paying strict attention to detail.
• Skills:
• Excellent listening, negotiation, and presentation abilities.
• Strong verbal and written communication skills.
• Proficiency in CRM software and MS Office Suite (particularly Salesforce, MS Excel and PowerPoint).
• Ability to build relationships at all levels within an organization.
• Languages:
• English, Hebrew - Must
• German - Advantage