Jobify - Customer Relations Representative משרות דרושים

חזרה למשרות

Priority Software LinkedIn

תל אביב - יפו

Manage customer queries and requests to ensure a positive customer experience. Serve as the primary point of contact for assigned customers and maintain strong relationships through communication. Provide timely and accurate quotes based on customer inquiries.

Responsibilities

Send quotations to customers based on direct inquiries from customers and the sales team
Ongoing communication with suppliers to fulfill customer needs
Handle customer service requests via phone, email, and WhatsApp
Handle customer requests that come through the CRM system
Answer customer calls and route them to appropriate departments as needed

Requirements

2+ years of experience in a customer service or customer relations role
Experience working with ERP systems, preferably Priority Software
Proficiency with Microsoft Excel and Outlook
Experience with customer and supplier communications
Ability to work under pressure and manage multiple tasks simultaneously
Excellent verbal and writing English skills
Strong service orientation, patience, and attention to detail

This is a full-time on-site position requiring a standard workweek from 8:30 am to 5:30 pm (Optional one-day work-from-home)

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