Information Technology Support Technician

הזדמנות מדהימה ליוצאי צבא!

We are looking for an IT Support Technician to join our team in a dynamic and hands-on role. This is an excellent opportunity for candidates with a technical background, especially those with military experience in IT support.

Job Responsibilities:

• Provide on-site IT support for employees (desktops, laptops, and printers).
• Troubleshoot and resolve hardware and software issues.
• Maintain and repair printers and peripheral devices.
• Work with a ticketing system, ensuring tasks are prioritized based on SLA guidelines.
• Perform upgrades and installations, including OS, software, and imaging.
• Manage network connections, including ports and structured cabling.
• Split time between lab work (40%) and on-site support (60%), assisting employees across two buildings.
• Collaborate within a small team of two technicians.

Required Skills & Experience:

• At least 1 year of experience in IT support or computer repair (military IT support experience is a plus).
• Strong knowledge of Windows 10/11 operating systems.
• Experience with hardware upgrades (disk replacement, memory upgrades).
• Ability to install and configure software, printers, and images on workstations.
• Familiarity with networking concepts (ports, logical cabinet organization).
• Experience working with ticketing systems and adhering to SLA guidelines.
• Highly motivated, organized, and eager to learn – an excellent entry-level role with growth potential.

If you're looking for a hands-on role in a supportive team environment, this is your chance! Apply now or reach out for more details. 🚀