Sales Development Representative

About Lightrun

Lightrun is the world’s first developer observability platform. Our revolutionary developer-first approach enables engineering teams to connect to their live applications to continuously identify and tackle critical issues without hotfixes, redeployments, or restarts. By eliminating the need to reproduce bugs locally or issue a new software version for adding new logs or metrics to troubleshoot production issues, Lightrun's customers consistently reduce their MTTR by up to 50-60% and significantly improve development productivity. Issues that used to take 1-2 weeks to mitigate now take our customers on average less than an hour to solve. Lightrun also introduces AI-driven autonomous debugging capabilities, transforming the software development lifecycle (SDLC) by automating root cause analysis and significantly reducing manual intervention. Lightrun empowers our customers' developers by eliminating the need for costly developer lifecycle operations like reproducing locally or issuing a new software version just for adding new logs or metrics. With customers varying from Fortune 500 (including F10 companies) to SMEs and SMBs across multiple verticals, Lightrun is growing rapidly.

We’re seeking an ambitious Sales Development Representative to join our growing team.

About the Role

At Lightrun, we start with potential—your ability to spark conversations, uncover opportunities, and build strong relationships sets you apart. As we scale rapidly, we’re looking for self-driven professionals who thrive in high-growth startup environments. If you're ready to kickstart your sales career and contribute to our mission, we want to hear from you. Let’s talk!

Your Mission

As a Sales Development Representative at Lightrun, you’ll:

• Build and manage a pipeline of interested prospects to support our sales team.
• Generate leads and establish relationships by nurturing warm prospects and identifying new sales opportunities.
• Develop a daily outreach plan, including calls, emails, and follow-ups with potential leads.
• Present product information tailored to customer needs, aligning our solutions with their challenges.
• Partner closely with Account Executives to ensure a seamless handoff for qualified opportunities.
• Track and report on progress through our CRM, ensuring transparency and accountability.

What We’re Looking For

• 2+ years of experience in business development or sales, preferably in SaaS.
• A proven track record of engaging with CIOs/VP Engineering/Engineering leaders.
• A strong work ethic, self-drive, and the ability to execute end-to-end processes.
• A passion for cold calling and persistence in connecting with prospects, even when it’s challenging.
• Results-oriented with a demonstrated ability to exceed goals.

Bonus Points For:

• Familiarity with or interest in learning about software development and developer tools.
• Experience with tools like Salesforce, Outreach, or ZoomInfo.

Check out our culture: https://www.instagram.com/lightruncommunity/