HR DIRECTOR

Lightrun is the world’s first developer observability platform. Our revolutionary developer-first approach enables engineering teams to connect to their live applications to continuously identify and tackle critical issues without hotfixes, redeployments, or restarts. By eliminating the need to reproduce bugs locally or issue a new software version for adding new logs or metrics to troubleshoot production issues, Lightrun's customers consistently reduce their MTTR by up to 50-60% and significantly improve development productivity. Issues that used to take 1-2 weeks to mitigate now take our customers on average less than an hour to solve. Lightrun also introduces AI-driven autonomous debugging capabilities, transforming the software development lifecycle (SDLC) by automating root cause analysis and significantly reducing manual intervention. Lightrun empowers our customers' developers by eliminating the need for costly developer lifecycle operations like reproducing locally or issuing a new software version just for adding new logs or metrics. With customers varying from Fortune 500 (including F10 companies) to SMEs and SMBs across multiple verticals, Lightrun is growing rapidly.

We’re looking for an HR Director who does things differently, someone who challenges the status quo and brings a fresh approach to HR: more data, deeper business understanding, and constant use of technology. This dynamic and demanding role requires prioritization, adaptability, and the ability to navigate complexity while working globally.

Please read the job description carefully before applying. This role reports to the VP of Operations and HR.

Key Responsibilities

Managerial Partnership

• Build and nurture close relationships with managers (at the director level and below).
• Act as a trusted advisor, helping managers navigate team dynamics, performance challenges, and development opportunities.
  
  

HR Processes

• Oversee and enhance core HR processes such as feedback cycles, engagement surveys, and other initiatives aimed at improving employee experience and performance.
• Foster a data-oriented approach by analyzing insights from HR processes to drive improvements.
  
  

Training and Development

• Develop and implement comprehensive training programs that help individuals identify and pursue personalized growth plans, supporting skill development, leadership growth, and career progression.
• Identify training needs through collaboration with managers and employee feedback.
  
  

HR Technology Management

• Leverage HR platforms to streamline operations, improve automation, and enhance analytics.
• Explore and adopt new tools and technologies to optimize HR processes and the employee experience.
  
  

Employee Connection & Feedback

• Conduct ongoing 1:1 check-ins with employees to gather insights, provide guidance, and address concerns.
• Build meaningful relationships and ensure engagement with our global and US-based teams.
  
  

Onboarding

• Take ownership of the end-to-end onboarding experience, ensuring new hires are set up for success from day one.
• Work with hiring managers to tailor onboarding plans that create a seamless transition into the company.
  
  

Policy and Compliance

• Ensure adherence to labor laws and internal policies across all locations.
• Regularly review and update company policies to reflect best practices and legal requirements.
  
  

HR Metrics and Reporting

• Track and analyze key HR metrics.
• Provide reports and recommendations to the VP of HR based on data-driven insights.
  
  

What You Bring

We’re looking for a true partner on this journey, someone who’s ready to be part of an exciting, fast-moving, and sometimes frustrating process, where we all grow together.

This role is about mindset as much as experience- we need the right person, not necessarily the "right" profile. If you believe you have the right skills—even if your background doesn’t match every requirement exactly, we’d love to hear why you’re the right fit.

That Said, The Ideal Candidate Will Bring

• 7+ years of HR experience, preferably in fast-paced, growing companies.
• A business-oriented approach—you understand how HR connects to the company’s success, are familiar with business data, terminology, and key metrics (even at a high level).
• A data-driven mindset, using insights to improve HR processes and decision-making.
• Experience with HR systems like Hibob and Trinet, with a tech-savvy approach to automation.
• A creative thinker—able to find new, unconventional solutions and improve processes beyond standard HR playbooks.
• Experience with AI tools—you’ve explored or implemented AI-driven solutions to enhance HR operations, productivity, or decision-making.
• The ability to create meaningful relationships—you communicate effectively and build trust across all levels of the organization.
• A culture enabler—you have a strong understanding of group dynamics and how to foster an environment where people thrive.
• A productive and efficiency-driven mindset—you think in terms of impact, optimization, and scaling rather than just maintaining processes.
• Comfort with change and adaptability—things move fast, and being able to embrace change, pivot, and find solutions in an evolving environment is key.
• Ability to work US hours as needed, ensuring alignment with our global team.
• Previous experience in roles like product, sales, or BI is an advantage, bringing a deeper understanding of business needs.
  
  

Check out our culture: https://www.instagram.com/lightruncommunity/