Senior Product Designer

At SysAid, a fast-growing SaaS company revolutionizing IT Service Management, we empower businesses worldwide to accelerate their digital transformation with cutting-edge solutions. With over 4,000 customers in 140 countries, our platform supports 100,000+ admins and impacts the daily work of 9 million+ end users.

We’re seeking a Senior Product Designer (UX/UI) to be a driving force in our team. You’ll work closely with Product and R&D teams to design intuitive, user-friendly solutions that embody our bold, customer-first approach.

Responsibilities

• Turn complex ideas into simple, impactful designs through ideation, wireframes, and prototypes.
• Prioritize user needs and feedback, creating intuitive, delightful experiences.
• Incorporate AI into your designs to deliver cutting-edge solutions.
• Collaborate with product managers, designers, and developers to bring ideas to life, ensuring every solution reflects craftsmanship.
• Validate your designs through usability studies, refine them based on insights, and take pride in delivering work that exceeds expectations.

Qualifications

• 5+ years of experience as a Product Designer, working on complex systems or SaaS.
• Expertise in UX/UI best practices, with a strong portfolio showcasing B2B or SaaS products.
• Proficiency in Figma and other design tools.
• Strong typography skills and attention to detail.
• Comfortable working in an AI-driven, fast-paced environment.
• Self-starter with excellent time management and communication skills.
• A collaborative team player who thrives under pressure.
• Bachelor’s degree in visual communication, graphic design, or a related field.