Technical Service Engineer

Company Description

DDN is a global data intelligence platform that accelerates massive data sets across AI and HPC workloads from edge to core to cloud. With over 20 years of experience, DDN is the data intelligence and management choice for over 11,000 enterprises, government, and public-sector customers worldwide. Organizations rely on DDN to solve complex business challenges with cutting-edge technology.

Role Description

This is a full-time Technical Service Engineer role at DDN located in Tel Aviv-Yafo, with work from home & field flexibility. The Technical Service Engineer will be responsible for providing technical support, troubleshooting issues, and communicating effectively with customers to ensure smooth operations and customer satisfaction.

Qualifications

• Technical Services and Technical Support skills
• LINUX Knowledge a must
• Infiniband and Network knowledge
• Storage Expert
• Analytical Skills for problem-solving
• Strong Troubleshooting abilities
• Experience in a similar technical support role is a plus