Voice Bot QA & Process Analyst

Company Description

Milgam Ltd. is a leading Israeli service provider offering advanced solutions to municipalities, municipal water utility companies, and governmental agencies. With a focus on billing, operation, management of collection systems, maintenance of water and sewer systems, management of parking areas, and IT solutions, Milgam Ltd. serves 180 municipalities across Israel and undertakes complex projects for government ministries.

Role Description

This is a full-time on-site role in Israel for a Voice Bot QA & Process Analyst at Milgam Ltd. The role involves conducting quality assurance, quality control, manual testing, and developing test cases for voice bot processes and systems on a daily basis.

Qualifications

*BSC in Computer Science/Information Systems/Industry and Management -Must!

*1+ Years of experience as a QA engineer- Must!

*Experience with JAVASCRIPT -advantage

*Proven ability in creating effective Test Cases

*Excellent problem-solving skills

*Strong attention to detail

*Ability to work collaboratively in a team environment