IT Specialist

Panax is a well funded Series A Fintech startup based in Tel Aviv and New York. Our mission is to transform the way lean finance teams with complex treasury needs manage cash and liquidity. Our platform empowers finance teams that can gain full control over cash flow, and manage liquidity much more proactively and optimally.

The company was founded by experienced entrepreneurs and executives from successful direct-to-consumer, SaaS, and public companies (ex. Harvard, Facebook, BCG, EY, MOD, Private equity, and even an Olympic athlete).

We are seeking an entry-level IT Specialist to join our team. This position is key to ensuring a secure and reliable technology environment within our fast-paced fintech organization. The role focuses on supporting business operations, enhancing team productivity, and maintaining compliance with industry standards. The IT Specialist will collaborate with cross-functional teams to address technology needs, optimize resources, and implement improvements that align with Panax's goals.

What are you responsible for?

• Assist users with account logins, password resets, VPN connections, FW permissions, server access, certificates & more
• Setup, install, and configure new computers, networks, and software (Windows and Mac)
• Responsible for the Onboarding and Offboarding processes
• Support Microsoft AD and 3rd party applications and platforms (Google Workspace, Office 365, Zoom etc.)
• Compliance Oversight and Monitoring: manage, and continuously monitor and remediate compliance using dedicated platforms to ensure adherence to regulatory standards (e.g., GDPR, CCPA), industry certifications (e.g., ISO 27001, SOC 2), and internal policies.
• Support hardware problems (printers, projectors, peripherals, etc.)
• Working with vendors (Orders, support, licensing)
• Create and follow standard IT procedures

Who are you?

• Up to 2 years IT experience from military service or equivalent roles
• Experience supporting Mac, Windows
• Excellent communication skills and a service-oriented attitude
• Self-motivated and independent
• Strong technical background with hands-on experience in IT systems
• Knowledge and experience with networking, Switches, VLANs, APs, etc