Business Data Analyst

About PrettyDamnQuick (PDQ):

PrettyDamnQuick (PDQ) empowers medium-sized online retailers to offer personalized checkout experiences previously reserved for giants like Amazon and Nike. The platform enables brands to customize each checkout process based on customer behavior, location, cart contents, time of day, and historical purchase data.

With our recent $25 million round A, and a total of $38 million in funding, PDQ provides tech to retailers to let them customize and test different shipping and checkout flows to more than 200 customers globally.

This is an incredible opportunity to contribute to a hyper-growth startup, collaborate with a talented team, and be at the forefront of revolutionizing the eCommerce landscape!

Job Overview:

We are looking for a Data Analyst with strong e-commerce knowledge and a foundational understanding of A/B testing to support Sales, Customer Success, Go-to-Market (GTM) and RevOps teams. In this role, you’ll play a pivotal part in guiding e-commerce customers through the audit and post-audit phases, building optimization roadmaps that drive growth and efficiency. You’ll work closely with stakeholders across Sales, Customer Success, and Operations to analyze data, identify opportunities, and deliver actionable recommendations that enhance customer outcomes.

Key Responsibilities:

• Audit and Post-Audit Optimization:
• Analyze e-commerce prospect shops to evaluate their current operations and identify areas for improvement.
• Build and present comprehensive optimization roadmaps that guide customers through post-audit implementation and performance tracking.
• Support Go-to-Market (GTM) and RevOps Teams:
• Analyze market trends and operational data to refine GTM strategies and improve revenue operations.
• Develop and deliver tailored reports and dashboards to support GTM and RevOps initiatives.
• Enable Data-Driven Decision-Making:
• Partner with Customer Success teams to analyze merchant behavior and enhance onboarding and retention processes.
• Provide Sales with actionable insights from audits to strengthen pitches and drive customer acquisition.
• Standardize Reporting and Insights:
• Build intuitive dashboards to track key performance indicators (KPIs) for stakeholders.
• Develop frameworks for monitoring business metrics and analyzing the impact of strategic initiatives.

Qualifications:

• At least 2+ years of experience as a Business Analyst or in a similar role, preferably in SaaS, e-commerce, or logistics.
• Solid knowledge of e-commerce operations and metrics, including conversion rates, checkout flows, and customer acquisition strategies.
• Foundational understanding of A/B testing principles and the ability to interpret experiment results.
• Proficiency in SQL for querying and analyzing datasets, with experience in visualization tools like AWS QuickSight or Tableau.
• Strong communication and collaboration skills to work across teams and present insights clearly.
• Native English is a must(!)
• Presentation and communication skills, willingness to interact with Key stakeholders.
• Familiarity with Snowflake or other data warehouses.
• Experience with RevOps or Go-to-Market strategies.
• Knowledge of financial modeling or predictive analytics.
• A proactive mindset with the ability to identify and implement process improvements
• Curious, team player and hardworking.

Why Join PDQ?

At PDQ, we're reshaping the future of eCommerce with creativity, innovation, and cutting-edge technology. Join a passionate team dedicated to solving complex challenges in a fast-paced, hyper-growth environment, where your ideas and skills can make an immediate impact!