Technical Support Specialist

Company Description

Techloq Ltd is a dedicated content filter company. We provide cloud-based services for seamless content filtering and parental control solutions to meet various filtering needs.

Role Description

This is a full-time on-site role for a Technical Support Specialist at Techloq in the Jerusalem office. The Technical Support Specialist will be responsible for providing technical support, troubleshooting issues, ensuring customer satisfaction, and delivering excellent customer support services.

Qualifications

• Technical Support and Troubleshooting skills
• Analytical Skills
• Customer Support and Customer Satisfaction skills
• Excellent written and verbal communication skills
• Ability to work well in a team environment
• Experience in IT or technical support roles
• Knowledge of content filtering and parental control technologies is a plus