Product Analyst

Empathy is on a mission to help families through life’s most challenging moments. Our award-winning product, powered by tech and driven by purpose, provides peace of mind by guiding families through all the tedious and time-consuming tasks associated with loss. With a combination of tech and human support, we enable families to focus on what truly matters and support them through the emotions that follow.

Our team is passionate, empathetic, and dedicated to providing world-class solutions to families in need. We work collaboratively to identify pain points and design elegant solutions that empower and support our users.

We are seeking a sharp, kind, proactive, and curious Product Analyst to join our Product Growth team as the first dedicated analyst. In this role, you will be an integral member of the product team, a collaborator, and a multiplier of capabilities. You will play a pivotal part in driving our product lines to greater visibility and utilization by families navigating life’s challenging moments.

In this role you will:

• Serve as the partner and a go-to person for product teams seeking knowledge, signals, and data to support decision-making processes.
• Proactively explore data to identify value, impact opportunities, and areas for improvement across the product experience.
• Act as the data champion, making data intuitive, accessible, and actionable. Treat stakeholders as users by designing dashboards, reports, and tools that inspire confidence, drive insights, and empower effective decision-making.
• Collaborate with cross-functional teams to inform strategy, guide experimentation, and measure impact, driving meaningful outcomes for our users.
• Bring your product mindset to elevate the visibility and utilization of our offerings, ensuring our product reaches and supports more families in need.
  
  

• A Product/Data Analyst with 3+ years of experience and fluency in SQL.
• Kind and humble, with genuine care for those around you and a focus on fostering a positive, supportive environment.
• Naturally curious and proactive, consistently digging deeper than others to uncover insights and solve problems.
• An exceptionally strong product sense, with a deep understanding of what drives user behavior and engagement.
• A multitasker who stays organized and consistently on top of things.
• Detail-oriented, with a master plan always in mind to ensure nothing is overlooked.
• A great communicator and listener, skilled at distilling complex information into actionable insights.