Customer Service Manager

We’re Hiring: Customer Service Manager

🌟 Join SLIMZ – A Growing Women’s Fashion Brand!

We’re seeking a dedicated and strategic Customer Service Manager to lead and shape our customer support operations. This full-time, office-based position in Tel Aviv requires someone who thrives in a fast-paced environment and is passionate about providing exceptional service.

Key Responsibilities:

• Handle customer inquiries via email, WhatsApp, and Shopify.
• Manage relationships with courier services, ensuring smooth deliveries.
• Build and optimize processes, create service guidelines, and implement efficient workflows.
• Lead efforts to enhance customer satisfaction while aligning with SLIMZ's vision and values.

Requirements:

• Previous customer service experience (preferably in fashion/e-commerce).
• Strong organizational skills with a solutions-driven mindset.
• Ability to manage multiple tasks and work collaboratively with teams.

Ready to make an impact? Send your CV to: [email protected]

• This job post is gender-inclusive but written in feminine form for convenience.