Revenue Operations Specialist

Established in 2022, Guardz rapidly emerged as a noteworthy player in the cybersecurity sphere, securing $30M in funding and rallying a dedicated team of 70 industry professionals. Our vision is to foster a safer digital landscape for small and medium businesses across the globe. To this end, we introduced our comprehensive all-in-one Secure & Insure platform in early 2023, and continue to grow and expand our team, our partnerships and our revenue.

Guardz is looking for a highly motivated and detail-oriented individual to join our Business Operations team to improve the processes and planning of our customer-facing departments.

In this role, you will play a critical part in optimizing and streamlining our Go To Market (GTM) initiatives, ensuring alignment between our GTM teams, and ensuring each lead/customer is taken care of according to the defined playbook.

The ideal candidate will have a proven track record of success from a SaaS SMB company, a holistic business view (sees the whole picture), and the ability to combine tech-savvy skills with strong business understanding.

Responsibilities:

• Closely collaborate with Sales leadership and Account Executives to optimize and streamline sales processes for efficiency and effectiveness
• Implement best practices to ensure seamless conversion from lead to customer.
• Analyze leads and customer data to identify trends, opportunities, and potential areas for improvement.
• Generate dashboards and reports to provide insights to key stakeholders.
• Develop and maintain accurate revenue forecasts.
• Provide insights into key performance indicators influencing revenue growth.
• Evaluate, implement, and manage sales and marketing tools to enhance operational efficiency.
• Ensure seamless integration between our CRM (Hubspot) and various automation tools.
• Implementation and own leading industry applications such as Aircall, Chili-Piper, Salesloft, Apollo, BI-Tools, Totango, CusotmerIO, etc.
• Make sure CRM discipline and data hygiene are kept within all GTM departments.
• Train team members on established processes and continuously identify areas for improvement.
  
  

• 3+ years of experience in a Revenue or Business Operation role in an SMB SaaS company.
• Complete know-how of a Sales and Customer Success lifecycle - a must.
• Experienced with configuration and administration of Hubspot Sales and Marketing Hubs - a must.
• Excellent project management skills to coordinate and execute initiatives.
• Strong data analysis skills to identify trends, sales opportunities, and areas for improvement.
• Proficiency in data visualization tools (e.g., Tableau, Power BI) to present insights effectively.
• Ability to identify inefficiencies in sales and marketing processes.
• Strong problem-solving skills to address challenges and roadblocks.
• Bonus points for experience in building Marketing attribution models.