Help-Desk and IT Specialist

At UVeye, we're on a mission to redefine vehicle safety and reliability on a global scale. Founded in 2016, we have pioneered the world's first fully automated suite of vehicle inspection systems. At the heart of this innovation lies our advanced AI-driven technology, representing the pinnacle of machine learning, GenAI, and computer vision within the automotive sector.

With over $200M in funding and strategic partnerships with industry giants such as Amazon, General Motors, Volvo, and CarMax, UVeye stands at the forefront of automotive technological advancement. Our growing global team of over 200 employees is committed to creating a workplace that celebrates diversity and encourages teamwork. Our drive for innovation and pursuit of excellence are deeply embedded in our vibrant company culture, ensuring that each individual's efforts are recognized and valued as we unite to build a safer automotive world.

We are looking for an Help Desk and IT Specialist to join our IT team

As our IT Specialist, you will maintain and support the organization's employee computing environment, install, diagnose, repair, and upgrade desktop hardware and software, servers, networking, cloud, and local environments, and order and maintain IT equipment.

A day in the life and how you’ll make an impact:

• Installation of new computers for company employees
• Provide technical assistance and support for incoming queries and issues related to computer operating systems, software, hardware, and printers.
• Support Active Directory, G Suite, Office 365, Atlassian products, and Okta environments.
• Order and maintain the IT equipment and support and maintain the meeting rooms.
• Be responsible for onboarding and offboarding of employees.
• Servers and storage maintenance.
• Creating and provisioning FW and networking protocols.
• Creating automation and maintaining the current ones.

Requirements:

• 3+ years of experience in Help Desk/IT support-related roles.
• Knowledge of Windows macOS and Linux - Must
• Microsoft 365, local AD, and Azure AD - Must
• Experience with Okta and Slack - Must
• Familiarity with Atlassian products (Jira, Confluence, Bitbucket) - Must
• Familiarity with Firewalls and Switches (Cisco)
• Basic familiarity with networking and protocols such as - TCP\IP, DHCP, and DNS.MCITP or CCNA
• Familiarity with hardware components (Laptops and PCs) - servers an advantage
• Fluent in written and spoken English.
• Familiarity with ESXi and Vsphere management

Why UVeye:

Pioneer Advanced Solutions: Harness cutting-edge technologies in AI, machine learning, and computer vision to revolutionize vehicle inspections.

Drive Global Impact: Your innovations will play a crucial role in enhancing automotive safety and reliability, impacting lives and businesses on an international scale.

Career Growth Opportunities: Participate in a journey of rapid development, surrounded by groundbreaking advancements and strategic industry partnerships.