Sales Operations Manager

About Us

Bounce is a fintech startup revolutionizing debt management for consumers and creditors with our best-in-class product. By leveraging the power of AI and automation, we create user-friendly experiences that drive positive outcomes for all parties involved.

With a team based in Tel Aviv and New York, we have been growing rapidly, supporting hundreds of thousands of consumers on their journey to financial resilience and building partnerships with top creditors and fintech companies.

Position Overview

The Sales Operations Manager will play a crucial role in supporting and optimizing our sales team's performance. This position requires a blend of analytical skills, process improvement expertise, and a deep understanding of sales methodologies.

Key Responsibilities

• Manage and maintain the sales CRM system, ensuring data accuracy and integrity
• Develop and implement sales processes and workflows to improve efficiency and productivity.
• Run point on meeting agendas, data requests, documents, and coordination with internal and external stakeholders.
• Using PowerPoint and other presentation tools, both internal and external, prepare materials for use in business development, partnerships, QBRs, and EBR meetings.
• Being a focal point for training and support to the sales team on tools, processes, and best practices
• Create and maintain sales reports and dashboards for performance tracking and analysis.

Required Skills

• Excellent written and verbal communication skills in English and Hebrew
• Working knowledge of MS Office Suite (PowerPoint, Excel).
• Proficient in using CRM software and other sales possibilities to work independently and as part of a team. Strong time management and organizational skills.
• Knowledge with data analysis and BI tools (Redash, Snowflake, Tableau, etc.

Required Qualification

• 2-4 years of experience in sales operations, sales operations or a similar role.
• Experience in the fintech or financial industries - An advantage.
• Analytical, creative, and pragmatic thinker and problem-solver.
• Comfortable acquiring data from multiple sources, carrying out data analysis, and communicating data findings.
• Self-starter who proactively identifies opportunities to streamline processes and improve data quality.