MAC Specialist

Job Description:

• Technical support for Apple MAC + iOS systems and Windows.
• Support for VIP users in MAC OS products.
• Support for JAMF systems and integration with Azure and Microsoft Intune.
• Responsible for managing all Mac workstations and products in the organization.
• Second-line support for Helpdesk with complex issues.
• Guidance and training for users and VIP clients in the IT infrastructure on hardware/software usage.

Requirements:

• Senior technical support for Apple + Windows systems products with over 5 years of experience.
• Computer enthusiast with a good understanding of the latest technologies in the market.
• Certification in Apple courses + MCSA – an advantage.
• Ability to read, understand, and analyze logs/scripts/XML, etc. – an advantage.
• Good interpersonal skills and ability to work in a team and with interfaces within the company and abroad.
• Ability to work under pressure and handle a high workload.
• Ability to exercise independent judgment.
• High level of English.
• Ability for self-learning.