Account Manager / Product Portfolio Success Manager

About IMA: At the forefront of innovation, IMA serves as a powerhouse for cutting-edge start-ups and scale-ups across Telecommunications, Cybersecurity, Digital Transformation, Data & AI, and more. With 21 years under our belt, we've become a catalyst for over $3 billion raised by our start-ups in the last two years alone. Our global presence and deep industry connections set the stage for us to lead and shape the tech ecosystem. Join us at IMA, where we're not just part of the tech industry—we're defining its future.

About the job:

As an Account Manager / Product Portfolio Success Manager at IMA, you'll play a pivotal role in managing client relationships, introducing innovative products, and enhancing the buyer experience. Your focus will be on understanding client needs, guiding product selection, and collaborating with a dynamic team to maximize customer value. 

Your benefits as an IMA team member will be…

• 10Bis meal stipend
• Education and Pension funds
• Hybrid work model
• Company-issued Long Weekends

What Account Manager/Product Portfolio Success Manager at IMA receives…

• Awesome IMA swag
• Fun and exciting company events and team nights out
• Career mentorship & training

Working days are Sunday-Thursday, flexible hours

Responsibilities:

· Manage client relationships and project pipelines and introduce innovative products through quarterly meetings.

·    Understand client roadmaps and key initiatives, guiding product selection from our portfolio.

·    Monitor monthly sales pipelines for startups and scale-up companies, supporting founders and CROs through our CXO connections.

·    Advocate for clients and enhance their buyer experience.

·    Collaborate with the team to increase customer value.

Qualifications:

·     Native-level English proficiency is required.

·     Previous experience in Account Management, Customer Success, or Customer Satisfaction Improvement.

·     Proven track record of delivering consistent value in client relationships.

·     Strong written and verbal communication skills.

·     Detail-oriented and analytical.

·     Effective collaborator with strong interpersonal skills.

·     Self-motivated team player skilled in multitasking and adapting to changing priorities.

·     Bonus: Previous Outbound BDR Experience

Requirements:

·     Minimum 2 years of relevant experience.

More About IMA:

At IMA, we're more than just a company; we're a movement. We want to hear from you if you're eager to contribute to the next wave of technological evolution and thrive in a dynamic, forward-thinking team. Dive into the world of IMA, where your work doesn't just make a difference—it sets the pace for the global tech revolution.