NOC Engineer

About us

Hi. We are esh. A banking technology group to take the world of finance and march it to the 21st century by offering a technology banking solution that incorporates the efficiency of an automated, cloud-based banking operating system platform, enabling to dramatically reduce costs, time constraints and create a better financial environment between the bank and its customers.

In a reality where economic transactions are performed automatically and machine learning keeps developing and challenging traditional models, a new banking platform creates an alternative to outdated core systems used in banks today. It enables for the first time, a complete end-to-end platform under one modular system. We are creating not only a revolutionary technological change but also a change in perception for all of us.

Job Description

We’re building something massive in banking and are looking for a dedicated NOC Engineer passionate about technology, excited about working in the cloud, and ready to impact the finance world. If you have experience in NOC or similar technical positions, and you're prepared to contribute to a team that’s shaping the future of finance, we want you on board. Join us on this exciting journey as we build the future of finance together. Apply now to be part of something extraordinary!

Responsibilities

• Incident Management: Manage and respond to incidents efficiently to minimize the impact on services and meet SLA commitments. Perform root cause analysis and document findings.
• Operational Monitoring: Use tools like Datadog, Coralogix, Grafana, Prometheus, and AWS CloudWatch to monitor AWS infrastructure. Ensure system availability, performance, and compliance with security standards.
• 24/7 Shifts: Be part of a 24/7 operations team, ensuring smooth operations around the clock by monitoring, detecting, and resolving issues in real time.
• Communication: Provide timely updates during incidents, and document events to support future improvements and proactive measures.
• Continuous Improvement: Collaborate with the team to drive automation initiatives and improve operational workflows, using infrastructure as code to optimize system reliability and scalability.
• SLA Monitoring: Ensure adherence to SLAs, monitor performance metrics, and suggest improvements when necessary.

Requirements

• Familiarity with monitoring tools such as Datadog, Coralogix, Grafana, Prometheus, and AWS CloudWatch.
• Excellent incident management skills, with the ability to work under pressure and handle multiple tasks.
• Understanding of SLA concepts and experience in ensuring SLA adherence.
• Familiarity with automation and infrastructure as code (Terraform, Python).
• Strong analytical skills for summarizing incidents and identifying areas for future improvement

Advantage

• Strong knowledge of AWS infrastructure, including EC2, S3, VPC, and Lambda

Do you think you have the passion and inner fire for it? Bring it on and challenge us!

esh is proud to be an equal opportunity workplace. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital state, disability or gender identity.