Customer Service Manager

Customer Service Coordinators for real estate Company in Haifa Area

Responsibilities:

• Manage a team of customer service coordinators and distribute internal tasks
• Handle customer inquiries and take responsibility for closing the service loop from start to finish
• Find solutions in collaboration with internal interfaces of the company
• Conduct satisfaction surveys and submit reports

Job Requirements:

• Experience in customer service within the real estate sector – required
• Experience in managing and motivating service teams – required
• Ability to handle multiple tasks and meet service goals
• Negotiation skills
• Excellent interpersonal skills
• Ability to work in a computerized environment, with an emphasis on order and organization

Conditions:

• Full-time position, Sunday to Thursday, 8:00 AM – 5:00 PM (no flexibility)