IT Support

Nice to meet you, we are GlobalDots!

We’re a fast-growing tech integration and reselling group working with some of the most cutting-edge technologies and innovative clients in the industry. We help the world’s leading enterprises, unicorns, and startups optimize performance, secure their applications, and manage Cloud/global Data centers.

Why Join Us?

At GlobalDots, you’ll be part of a team that’s always at the forefront of the latest tech trends. You’ll gain exposure to exciting fields like cybersecurity, performance optimization, and IT infrastructure, working with a variety of businesses from rising startups to advanced enterprises. We encourage independent thinking, an entrepreneurial spirit, and the freedom to own your role. And we make sure to reward valuable team members with the recognition and compensation they deserve!

We’re Hiring: IT Support Specialist

Your Role:

Manage the IT processes for onboarding and offboarding employees, including SaaS license allocation. Collaborate with HR and operations to provision and track employee equipment.

Provide technical support for computers, software, and peripherals in Israel.

Take ownership of global IT support, ensuring smooth operations across all regions.

Handle asset tracking and management on a global scale.

Implement and maintain GlobalDots’ IT, security, and disaster recovery policies.

Lead the charge on security incidents and potential breaches with a proactive approach.

Ensure compliance with GlobalDots IT and security policies throughout the organization.

Manage device and systems backup to ensure data security.

Technical Knowledge Required:

Experience with tools like Intune, Jamf, and Okta for managing devices and security.

Knowledge of IT security practices and policy implementation.

Why You?

You’re passionate about technology and have strong problem-solving skills.

You take ownership of your work and thrive in a fast-paced, global environment.

You have experience supporting both local and global teams and can handle IT issues on an international scale.

You have a proactive approach to handling security incidents and ensuring compliance with policies. You’re organized, detail-oriented, and always thinking ahead.

What Else?

You’ll work independently while being part of a supportive team. We value your input, and you’ll be instrumental in shaping the future of our IT and security infrastructure.

If you’re motivated, autonomous, and excited about working in a dynamic environment, this is the role for you!