Account Manager

Z2A Digital is a pioneering digital advertising agency that specializes in mobile app user acquisition. As we are expanding our supply and demand-side monetization partnerships within the advertising ecosystem. We’re seeking dynamic leaders to manage these critical relationships in a mutually beneficial manner. If you’re an inventive thinker, adept at navigating ad-tech jargon, and passionate about driving results, we want to hear from you!

Responsibilities:

1. Client Relationship Management:

• Primary Point of Contact: Serve as the primary point of contact for assigned clients.
• Understanding Business Objectives: Understand their business objectives, challenges, and needs.
• Long-Lasting Relationships: Foster strong, long-lasting relationships.

1. Customer Satisfaction:

• Timely Solution Delivery: Ensure timely and successful delivery of our solutions.
• Responsive Communication: Address client inquiries, concerns, and feedback promptly.
• Exceptional Service: Strive for exceptional customer satisfaction.

3.     Goal Oriented:

• Revenue Targets: Meet and exceed revenue targets.
• KPIs: Reach and surpass key performance indicators.
• Account Growth: Foster monthly account growth.

4.     Collaboration:

• Internal Alignment: Work closely with internal teams (e.g. Customer Service, Product Development) to enhance the client experience.
• Feedback Loop: Provide feedback to improve our offerings.

1. Business Development:

• Opportunity Identification: Identify new business opportunities within existing accounts.
• Industry Awareness: Stay informed about industry trends and evolving client needs.

Qualifications:

• Previous experience in account management within the industry - significant advantage
• Communication Skills:
• Excellent verbal and written communication skills.
• Ability to connect with key business executives and stakeholders.
• Energetic and Target-Driven:
• Thrive in a fast-paced setting.
• Proactively pursue goals.
• Strategic Thinker:
• Deliver immediate impact through strategic planning.
• Anticipate client needs.
• Analytical thinking
• Work well with dashboard data.
• Proficient in Excel and other relevant tools.
• Effective Multitasking:
• Prioritize tasks effectively.
• Juggle multiple responsibilities.
• Problem-Solving:
• Proactive problem-solving skills to address client needs effectively.
• Find creative solutions.
• Team Player:
• Collaborate with our sales team to achieve quotas while keeping clients satisfied and engaged.

Industry: Advertising Services Employment Type: Full-time

• Join us at Z2A Digital and contribute to shaping the future of digital advertising! 🚀