Salesforce Operations Specialist

Description

Datarails is a SaaS B2B solution that tackles one of the biggest challenges in financial departments: the overflowing amount of data that, up until now, was managed by tons of Excel sheets. We take this scattered and unstructured data and consolidate it into a single source of truth enabling finance professionals to follow it, manage it, and create the ever-needed order within the realm of finances.

If you are excited about improving the way people work with technology and innovation? If so, you've found the perfect opportunity!

What You'll Do

As a Business Operations Specialist at Datarails, you will have a vital role in assisting our team through process optimization, data management, and facilitating smooth coordination among different departments. You will also be responsible for managing all of the company's information systems.

• Be a key role of the Salesforce development and maintenance team, create and maintain flows and automations.
• Support and manage the adoption of new tools, processes, and ways of working across different departments
• Analyze and cleanse data to ensure data integrity and quality.
• Create and assess reports and analytics for diverse stakeholders to offer valuable insights into performance.
• Assist cross organizational teams in processing software, professional services and support opportunities
  
  

• Proven experience of at least 3 years in Salesforce management.
• Proficient in Salesforce Flows, creating custom objects, building dashboards and reports, with a strong understanding of Salesforce Service Cloud and Sales Cloud.
• Experience in business process analysis and ability to translate business needs into technological solutions
• Familiarity with Salesforce integration tools and APIs
• Excellent communication skills, including the ability to explain technical concepts to non-technical users
• Experience with integrating Salesforce with Gong, Hubspot, Salesloft, Zendesk, Docusign and ZoomInfo - an advantage
  
  

• We offer a supportive, agile, creative work environment with brilliant colleagues!
• Competitive compensation, ongoing recognition, and a chance to learn, contribute, and develop your skills.
• Opportunity to join an explosive industry, a successful and growing organization, and an unmatched leadership team passionate about their employees!