Technical Service Engineer

Company Description

Headquartered in New York, MongoDB's mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. The MongoDB database platform has been downloaded hundreds of millions of times since 2007, with tens of thousands of customers in over 100 countries. Built by developers, for developers, MongoDB offers a developer data platform that provides a unified user experience for modern applications.

This is a full-time hybrid role for a Technical Service Engineer at MongoDB located in the Tel Aviv District, Israel, with the flexibility for some remote work. The Technical Service Engineer will be responsible for providing technical support, troubleshooting issues, and offering analytical solutions to ensure seamless operations of MongoDB's data platform.

• Technical Services and Technical Support skills
• Analytical Skills for problem-solving
• Strong Communication abilities
• Experience in Troubleshooting technical issues
• Ability to work independently and remotely
• Bachelor’s degree in Computer Science or related field
• Certifications in relevant technologies are a plus