Sales Development Representative

CommBox is an Omnichannel and AI-driven CX platform that empowers businesses to deliver seamless, personalized interactions across multiple touchpoints. Leveraging advanced natural language processing and machine learning, CommBox enables intelligent automation, contextual engagement, and real-time analytics to enhance customer satisfaction and drive business outcomes. With its unified platform approach, CommBox helps organizations optimize their customer journeys, boost agent productivity, and stay ahead of evolving customer expectations in the digital-first landscape.

Responsibilities

• Prospecting: Identify potential customers through various channels such as cold calling, email outreach, and social media
• Lead generation: Generate new leads for the sales team by researching and targeting specific industries, companies, or individuals
• Qualify leads based on predefined criteria and hand off qualified opportunities to the sales team
• Manage and nurture a robust pipeline of prospects
• Sales pipeline management: Maintain accurate records of all leads and their progress in the sales pipeline
• Market research: Stay up-to-date with industry trends and competitor activities sales team
• Meeting coordination: Coordinate meetings and events with potential customers
• Collaborate closely with the sales team to achieve revenue goals

Requirements

• Native level in English - Must
• 1-2 years of experience in an SDR role within a SaaS company
• Proven success in lead generation and cold calling
• Excellent communication and interpersonal skills
• Strong organizational and time management abilities

If you're a motivated and results-oriented individual who thrives in a fast-paced environment, we encourage you to apply